AI VOICE AGENTS

Your Best Employee
Never Sleeps.

AI Voice Agents that integrate with your existing phone system and answer every call with intelligence and precision.
Never miss a call. Never miss a lead.

Integrates with:PBXSIP TrunkVoIPCRMCalendar
👩‍💼
ReceptionistR12,000–R20,000/mo
vs
🤖
AI Voice AgentFrom R5,500/mo
24/7No sick daysEvery call loggedScales instantly

Live in Days. Not Months.

Four steps to never missing a call again.

1
🔌

Connect

We integrate with your existing PBX, SIP trunk, or VoIP system. No hardware changes. No number porting.

2
⚙️

Configure

Define your AI persona, call workflows, business rules, and escalation paths. We make it sound exactly like your brand.

3
📞

Answer

AI answers calls, qualifies leads, books appointments, routes complex queries, and captures every detail.

4
📊

Analyse

Every call logged, transcribed, scored, and synced to your CRM. Full analytics dashboard included.

A Real Call. Handled by AI.

Watch how an AI voice agent qualifies a lead, captures details, and books an appointment — live.

ACTIVE CALL — 01:34
AI Voice Agent
📞 Caller

"Hi, I'm calling about your commercial roofing services. Do you handle jobs in Sandton?"

🤖 AI Agent

"Good afternoon! Yes, we service the entire Johannesburg metro area including Sandton. Could I get your name and a brief description of the project so we can prepare a quote?"

📞 Caller

"Sure, it's Marcus. We need waterproofing on a 500sqm flat roof."

🤖 AI Agent

"Thanks Marcus. I've noted that down. I see we have availability for a site assessment on Thursday or Friday this week. Would either of those work for you?"

📋 Live Summary

Caller:Marcus
Service:Waterproofing
Area:Sandton
Size:500sqm flat roof

🎯 Actions Taken

✓ Lead captured
✓ Service matched
✓ Availability checked
⏳ Booking appointment...

📊 Signals

Intent
85%
Urgency
60%

Every Call Handled. Every Lead Captured.

🌙

After-Hours Coverage

Never lose a lead because your office is closed. AI answers 24/7, qualifies callers, and books follow-ups for your team in the morning.

🎯

Lead Qualification

AI asks the right questions, scores intent, captures contact details, and routes hot leads to your sales team immediately.

📅

Appointment Booking

Checks real-time availability, books appointments, sends confirmations, and handles rescheduling — all by voice.

🛡️

Support Triage

Categorise support calls, handle common queries, create tickets, and escalate complex issues to the right team member with full context.

💼

Sales Screening

Pre-qualify inbound sales calls. Capture budget, timeline, decision-maker status, and requirements before connecting to your closers.

📞

Overflow Handling

When your team is busy, AI handles the overflow. No more hold queues, no more voicemail, no more missed revenue.

What We Do — and What We Don't

✅ We Do

  • Deploy AI voice agents on your existing phone infrastructure
  • Integrate with your PBX, SIP trunk, or VoIP system
  • Handle inbound calls with intelligent conversation
  • Qualify leads, book appointments, and route calls
  • Sync every interaction to your CRM
  • Provide full analytics and call intelligence

✗ We Don't

  • Sell SIM cards or phone numbers
  • Replace your telecom provider
  • Require you to switch phone systems
  • Charge per-minute Twilio-style billing
  • Need hardware installation
  • Lock you into long-term contracts

Built for South African Businesses

🏠

Real Estate

Viewings, listings enquiries, tenant screening

🏥

Healthcare

Appointment booking, prescription queries, triage

⚖️

Legal

Client intake, conflict checks, consultation booking

🚗

Automotive

Service bookings, parts enquiries, test drives

🔧

Trades & Services

Quote requests, emergency dispatch, scheduling

🏨

Hospitality

Reservations, concierge, guest services

Premium Business Infrastructure

Less than a receptionist. Better than a call centre.

SME Voice

Setup: R10,000
R5,500/month

One AI agent for your business line.

What's Included
  • 1 AI voice agent
  • Integration into existing PBX/VoIP (one-time)
  • 300 AI call minutes included per month
  • Additional minutes: R0.80 per minute
  • Lead capture & call routing logic
  • Monthly call analytics report
  • Script refinement & optimization (once per month)
  • Email support (24h response)
Ideal For: Service businesses, small customer support teams, appointment booking automation.
Book Demo

Enterprise Voice

Setup: From R40,000
From R28,000/month

Full-scale voice intelligence infrastructure.

What's Included
  • Multi-department voice agents (up to 10 agents)
  • 3,000+ AI call minutes per month (included)
  • Additional minutes: R0.60 per minute
  • Custom voice persona (brand matching)
  • Advanced call intelligence dashboard
  • Weekly optimisation cycles with dedicated voice engineer
  • SLA-backed uptime (99.9%)
  • Custom usage modelling and scaling support
  • Unlimited call recording & transcription
  • Priority telephone support (business hours)
Ideal For: Enterprise contact centers, large customer support operations, multi-location teams requiring scalable voice automation.
Contact Sales

All pricing excludes VAT.

What Your Monthly Investment Covers

Every Aisend subscription includes:

Secure cloud infrastructure (SA-based data centers)
POPIA-compliant data handling & local privacy
Continuous AI model improvements & optimization
Security monitoring & threat detection
Performance optimisation & uptime management
System updates & feature enhancements
Usage reporting & transparency
Ongoing refinement to stay aligned with latest AI advancements
Dedicated support team (email + chat)

🚀 14-Day Pilot Programme

R2,999 setup credit applied to your first month. Test with real calls on your real system before committing.

Start Pilot →

AI Voice Agent Questions

We connect directly to your existing PBX, SIP trunk, or VoIP infrastructure via standard SIP/PSTN protocols. No hardware changes, no number porting, no telecom switching. Your AI voice agent sits alongside your current phone system and handles the calls you configure it for — overflow, after-hours, specific departments, or all inbound calls.
It can augment or replace, depending on your needs. Many businesses use AI voice agents for after-hours coverage, overflow during peak times, or specific call types (lead qualification, appointment booking). Others deploy it as their primary front-line — the AI handles initial qualification and routes complex calls to humans. Either way, you never miss a call again.
Intelligent escalation. The AI detects when a caller needs human assistance — complex issues, emotional situations, or explicit requests — and warm-transfers to the appropriate team member with full context. The handoff includes a summary of the conversation so far, so no one has to repeat themselves.
Extremely natural. Our voice agents use state-of-the-art neural voice synthesis with South African accent support, natural pausing, appropriate intonation, and conversational flow. Callers frequently don't realise they're speaking with AI. The persona, vocabulary, and tone are fully customised to match your brand.
Each tier includes a generous fair-usage minute allocation. SME includes approximately 1,000 minutes/month, Growth approximately 2,500 minutes/month, and Enterprise is custom. If you exceed your allocation, overage is billed per minute at competitive rates. We'll alert you before you approach your limit.
Yes. The AI can check availability, book appointments, send confirmations, and sync all interactions to your CRM (Salesforce, HubSpot, Zoho, Pipedrive, and others). Every call is logged with full transcripts, lead scores, action items, and follow-up flags.
Basic deployment (single agent, standard call flow) can be live within 5 business days. Custom personas, multi-department routing, and CRM integration typically take 2–3 weeks. Enterprise deployments with advanced customisation are scoped individually.
We're closer to Air AI than Twilio. Twilio sells infrastructure — you build everything yourself. We deploy a fully configured, intelligent voice agent that's ready to answer calls. You don't write code, manage telephony infrastructure, or build conversation flows from scratch. We handle the AI, the voice, the integration, and the analytics.

Stop Losing Calls.
Start Closing Leads.

Deploy an AI voice agent on your existing phone system. Live in days.

Z

Zara

AI Chief of Staff
Online
Z
Hello! I'm Zara, your AI assistant. How can I help you today?